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The Spice & Tea Exchange Franchise Hub

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Groups

ColumnsSaved to this team — every Voxie user opening Spice & Tea Exchange gets your layout.

Saved views A view holds the filters, the sort, the grouping and the columns.

Views are shared by name, not by URL. A copied link opens Groups with your own last view — it does not carry these filters to anyone else.

No groups match these filters

Loosen a filter, or clear them all and start again from the full estate.

0 selected

Change status

0 groups selected. The readiness check runs before anything is written.

New status

ActiveThe group can be sent from, once every readiness check passes. DraftHeld back from sending. No readiness check. SuspendedSending stops. The number and the history stay. ClosedThe location has left the brand. Reversible by corporate only.

What changes

Why the rest are held

Configure groups

0 groups selected. Organizational Unit and group custom attributes, applied across the selection.

Organizational Unit

Leave unchanged Southeast Mid-Atlantic South Central Midwest West

Only corporate can edit the Organizational Unit of a group.

Group custom attributes

group_regionSoutheast

launch_waveW3 — September

This may also solve the 50-group collection cap. Build collections from a group custom attribute rather than a hand-picked list. An attribute-defined collection has no selection ceiling — every group carrying the value belongs to it, so 450 or 600 groups join without anyone picking them 50 at a time.

Message owners

0 groups selected. One send, addressed to the owner user on each group record.

Template

When does it go out?

Send itGoes out as soon as you confirm. Schedule for a date and timeUses the campaign scheduler, so the send window and the quiet hours are the ones already configured. Hold — release manuallyWritten to every group now, sent when onboarding releases the wave.

Preview

Emailto the owner on each group

The Spice & Tea ExchangeSent through Voxie

Sent to 0 owners · brand header, footer and reply-to come from the team’s branding settings.

Who this reaches

Owners are loaded first and invited later. The CSV import writes the owner email onto every group record without sending anything — so the whole brand can be loaded in one pass, then released wave by wave when onboarding decides. That is what stops 540 users landing in a password reset on import day, and it is why the Owner column reads loaded · invite held until you release it.

Open question — needs Kelsey. “Message owner” and “resend terms” overlap: both send to the owner email, and it is not settled which one owns the reminder, or whether a resent T&C should count as a message in the group’s history.

Resend terms & conditions

0 groups selected. Only groups that have not accepted are contacted.

Where the selection sits

Terms are re-sent to the owner email on each group record. Groups whose only contact is a generic address are flagged rather than sent — that is what froze ~60 Picklr locations.

Open question — needs Kelsey. Whether a resend replaces the original document or stacks a second one on the record.

Configure billing

0 groups selected. Payment method, pricing and commitments applied across the selection.

Payment method and terms

Automatic card paymentDue immediately. Invoice with payment termsNet 30 unless the contract says otherwise.

Billing period

Monthly Quarterly Annually

Base fees

License fee

Professional services

Location fee

Messaging

Group-sent, per message

Non-group-sent, per message

Commitments and credit

Minimum spend commitment

Corporate credit

Blank fields are left untouched. Today this is two visits per group and then hand re-keying into Stripe — Foxboro took 54 manual configurations, and 242 addresses were typed in by hand.

What the selection has on file

Export groups

This is the artefact the six master trackers were hand-built to produce.

Rows

Columns

Import groups

One CSV per wave. Owner emails are written onto the records without sending anything.

locations-wave-3.csv — 142 rows, 21 columns recognised. 4 rows have no external ID and will be skipped.

What happens to existing groups

Update matches, create the restMatched on external ID. Create onlyExisting groups are left exactly as they are.

Owner invitations138 owner emails will be written to the records. Nobody is emailed by this import — release the invitations from Message owners when the wave is ready.

New group

One location. For a wave, use Import groups instead.

Group name

External ID

Owner email

The group is created in Draft. It cannot send until it has a number, accepted terms, a verified campaign and billing on file.

Save view

The filters, the search, the sort, the grouping and the columns, under one name.

Name

Who can see it

Everyone on this teamAnyone opening Spice & Tea Exchange sees it in the list. Just meYours across every team you open.

What it holds

Edit group

Group name

External ID

Deleting a groupA group that has ever sent a message cannot be deleted — the message history belongs to it. Close it instead, which stops sending and keeps the record. Corporate can reopen a closed group.